Privacy Policy

Last updated: 24/03/2026

 

At PokAA Collector, we attach great importance to the protection of your personal data. This policy explains how we collect, use, and protect your information when you use our site.

1. Data Collection

When you use our site, we may collect certain personal information, including:

  • First and last name
  • Email address
  • Mailing address
  • Phone number (if provided)
  • Payment information (via secure providers)
  • Browsing data (IP address, device, browser, pages viewed)
  • Order history

This data is collected when:

  • you create an account
  • you place an order
  • you sign up for the newsletter
  • you browse the site
  • you interact with our customer service

2. Use of Data

Collected data is used to:

  • process and deliver orders
  • manage customer relationships
  • respond to requests
  • send communications (newsletter, offers) if you have consented
  • improve the user experience
  • analyze site performance
  • prevent fraud and secure transactions
  • comply with our legal obligations

3. Sharing of Data

Data may be transmitted to third parties only in the following cases:

  • payment providers
  • delivery services
  • technical providers (hosting, e-commerce platform)
  • marketing and analytics tools (e.g., Google Analytics, Meta)

These partners are required to respect data confidentiality.

Data may also be transmitted to competent authorities if required by law.

4. Retention Period

Data is retained only for the time necessary to:

  • manage orders
  • comply with legal obligations
  • manage customer relationships

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • right of access
  • right to rectification
  • right to erasure
  • right to object
  • right to restriction of processing

You can exercise these rights at any time by contacting us at: contact@pokaacollector.fr

7. Cookies

The site uses cookies to improve the user experience and analyze traffic.

Certain third-party services (payment, advertising, statistics) may also place cookies.

You can manage your preferences via our cookie banner.

To learn more, consult our Cookie Policy.

8. Contact

For any questions regarding your personal data: contact@pokaacollector.fr